Walt Disney World Bus System

(Please also see the page covering the Disney’s Magical Express airport transfer service)

Last Updated February 2017

The Walt Disney World theme parks, water parks and other entertainment areas can attract hundreds of thousands of visitors per day, and moving them around the property efficiently is a major logistical challenge. While you can drive your own car if you prefer, Disney operates an extensive fleet of more than 300 buses which can (and usually do) transport guests quickly and efficiently from the resorts to the theme parks and other destinations within the Walt Disney World area.

Bus Wait Time screen at Riverside (South Depot at 12:02pm on 22 Aug 2014)

Bus Wait Time screen at Riverside (South Depot at 12:02pm on 22 Aug 2014)

The theme park buses normally leave their home depots at 6:30am and officially start running from the resorts by 7am, although the first one will usually be earlier than that. They continue until roughly 1½ hours after each park has closed, or until the last guests have been picked up to make sure that everyone gets home safely. A bus for every destination should arrive at least once every 20 minutes, and more frequently during peak demand periods. Special buses for guests attending early character breakfasts used to be provided but these have now been discontinued and you’ll need to use the regular services instead (possibly including a change of bus) so perhaps consider taking a taxi if you need to get to another resort hotel especially early.

The Disney Springs bus service does not commence as early as the theme park routes, and first drop-off at Disney Springs is usually by around 8am (or one hour before Typhoon Lagoon opens, to allow guests to transfer).

Once the buses leave the resort area (i.e. after all the internal pickup stops) the journey times are fairly short. You should be at the Magic Kingdom within about 10-13 minutes, Epcot or Disney Hollywood Studios will take about 9-12 minutes, while Animal Kingdom is the furthest away at nearer 20 minutes.

The two Port Orleans resorts sometimes share a common bus service, although at busy times — such as at park opening or just after a fireworks display at park closing time — each resort will have separate direct buses. Disney uses a GPS tracking system to monitor its fleet and they also check the current queue lines to determine when and where extra services are needed, so you should never be left waiting for too long – although after a long day walking around Epcot, “too long” can become a somewhat subjective term!

To help improve waiting times during busier periods of the day, in August 2014 work was carried out to modify the bus stop kerbside areas to allow the use of double-length “bendy buses” at Port Orleans, which are now in fairly regular use, especially for the Magic Kingdom route during the busier parts of the day. Also in August 2015 an Internal Shuttle service was introduced, running in combination with the Disney Springs bus route.

Trialled initially for a couple of years at the Riverside South Depot, as from early 2016 all of the Port Orleans bus stops now feature a dedicated Wait Time screen which displays the currently expected arrival times for buses for each destination. The system is pretty accurate but of course there can still be occasions when times change if a bus becomes full and gets diverted, or when they add an extra bus to a route. The same live information is available via the My Disney Experience app while you are staying on-site.

Port Orleans French Quarter Bus Stops

The two Port Orleans French Quarter bus stations

The two Port Orleans French Quarter bus stations

The “Blues” and “Jazz” bus stations at Port Orleans French Quarter are located right outside the main Port Orleans Square building, just on the right hand side as you exit from the main building.

The first station (A) is the stopping point for buses to Animal Kingdom, Epcot and Disney Springs while the second station (B) handles the buses destined for the Magic Kingdom and Disney Hollywood Studios. For Blizzard Beach change at Animal Kingdom, and for Typhoon Lagoon use the Disney Springs bus.

French Quarter bus information signage

French Quarter bus information signage

Please be aware that when a combined service is operating, French Quarter will be the first stop but collecting from the four Riverside Depots can add a further 10-15 minutes to your journey time before the bus finally heads off to its destination.

Port Orleans Riverside Bus Stops

The Riverside ‘South Depot’ bus stops

The Riverside ‘South Depot’ bus stops

The main (South Depot) bus stop at Port Orleans Riverside is located to the right as you exit from the Sassagoula Steamboat Company main building, just outside the rear exit of Fulton’s General Store. For the theme park bus services, this is usually the final pickup before the bus departs for its park destination.

The first station (Blue Bayou Platform) is the stopping point for buses to Animal Kingdom, Epcot and Disney Springs while the second station (River Delta Platform) handles the buses destined for the Magic Kingdom and Disney Hollywood Studios. For Blizzard Beach change at Animal Kingdom, and for Typhoon Lagoon use the Disney Springs bus.

There are three smaller bus stops located clockwise around the Sassagoula Circle perimeter road, with about a two-minute drive between each Depot.

The other buildings are probably best served by the main South Depot, but please check the resort map to see which stop would be closest for your particular room.

The Routing Dilemma

Theme Parks

The routes taken by buses used to vary significantly by park, but as from December 2015 a new simpler routing plan has been introduced. If a combined service is operating, the shared buses will call first at French Quarter, then progress on to the Riverside stops. Within Riverside, theme park buses now call at the West Depot first, then North Depot and East Depot, and finally the South Depot before departing for the park.

Theme
Park
 →
(French
Quarter)
 →
Riverside
West
 →
Riverside
North
 →
Riverside
East
 →
Riverside
South
 →
Theme
Park

In an effort to reduce overcrowding and wait times during the peak demand period, it was announced in December 2016 that the service from Riverside to the Magic Kingdom would be operated using two separate buses from roughly 8am until 11am. The first bus will serve the South Depot only, and the other will cater solely for the three outlying circle Depots, West, North and East. This should make using the outlying stops a much more attractive proposition for guests visiting the Magic Kingdom in the morning.

Disney Springs / Internal Shuttle

The Disney Springs service is the only exception to the above rule, calling first at French Quarter and then Riverside South, West, North and East, then finally adding an extra stop back at French Quarter before heading back to Disney Springs. The marquees on the buses will update to read “Internal Resort Shuttle” upon entering the resort area and then switch back to either “Disney Springs / Typhoon Lagoon” or just “Disney Springs” before leaving the resort area. Note: Disney Springs buses now ONLY travel to the newly-opened central ‘Landings’ bus terminus located behind Planet Hollywood, between the two multi-story parking garages.

Disney
Springs
 →
French
Quarter
 →
Riverside
South
 →
Riverside
West
 →
Riverside
North
 →
Riverside
East
 →
French
Quarter
 →
Disney
Springs

 

Operational Information

The dispatch system is computer assisted and the buses are tracked around property using a GPS locater system. New buses can be added to a route if a driver reports that there are long lines at a particular location and guests are being left behind, and routes can also be adjusted based on other factors such as driver shift changes, etc. Sometimes a completely full bus will not even visit all of the remaining stops (other than to drop off existing passengers) instead calling for an additional bus to be sent out. So think of these as not so much Rules but more Guidelines.

It might help to explain how the Disney bus system works if you realise that the buses do not technically run from a resort to the parks and back, but rather from a specific park to the resorts and back. While this might sound like a purely semantic difference, the operational ‘Hubs’ from which the buses are dispatched are located at all of the parks and at Disney Springs (plus a few backup locations, one of which is at French Quarter by the way). Thus a bus which comes from Animal Kingdom needs to return to its own base hub, even if there are a lot of guests at the resort waiting to go to a different destination. The buses are routinely re-routed from their hubs, based on demand, but generally cannot switch to a different park destination once they get to a resort.

When Do the Two Resorts Share Buses?

The ‘North Depot’, between the Alligator Bayou and Magnolia Bend areas

The ‘North Depot’, between the Alligator Bayou and Magnolia Bend areas

The theme park buses officially start operating at 7am, although sometimes you might find buses commence a little earlier than that as they leave their home depot at about 6:30am. Many routes operate independent services for French Quarter and Riverside (especially at busier times of day) but shared services calling at both resorts generally operate as follows:

Magic Kingdom: Shared service for the first few buses very early in the morning only (for early character breakfasts)
Disney’s Hollywood Studios: Shared service for the first few buses very early in the morning only (for early character breakfasts)
Epcot: Shared service for the first few buses very early in the morning (for early character breakfasts) and also during the middle of the day, 11am—4pm
Disney’s Animal Kingdom: Shared service 11am—park closing.
Disney Springs: Shared service all day, also incorporating an Internal Resort Shuttle service for travel within Port Orleans.

At other times, the two resorts generally operate independent bus services. The switch from the initial early-morning POFQ/POR shared service back to the regular morning routing does not seem to happen at any fixed time, depending instead on factors like which parks have early Extra Magic Hours and the current level of demand. However you can expect the shared service to operate until around 7:30-8am. The last few buses late at night may operate a shared service too.

Return Transportation

All of the theme parks and Disney Springs have separate waiting areas clearly marked for every resort. During shared periods, just look for signs indicating the “Port Orleans” waiting area. Otherwise, watch out for separate signs for “Riverside” or “French Quarter”. The destination will also be indicated on illuminated displays on the front of each bus.

Return buses will continue to run for about an hour and a half after park closure (including any Extra Magic Hours) so it’s sometimes worthwhile hanging around in the park for a while longer rather than exiting with the rest of the crowds immediately after a fireworks finalé. The Disney Springs return service finishes at 2am.

Getting to the Walt Disney World Water Parks

For the past few years, guests wishing to travel to Walt Disney World’s two water parks — Blizzard Beach and Typhoon Lagoon — had to first take a bus to Disney Springs and then change to a different service for their chosen water park. However as from Sunday 17th March 2019 the Disney resort hotels are once again offering direct bus services for each water park. The initial press release was a little unclear as to how the Port Orleans routes would work, but now the service has started the details are as follows:

The first pickup is at French Quarter, followed by the Riverside South Depot (only). There are currently no further pickups around the Riverside outer circle route (West, North, East) so Riverside guests will need to make their way to the South Depot in order to get to either of the water parks . This could be done using any of the theme park buses if the walking distance from your room is excessive. Return drop-off stops from the water parks will be in the same order.

Guests wishing to travel from a theme park to a water park still need to change though, by first boarding a bus to the most convenient resort and then changing to a direct water park service from there.

Transferring Between Disney Resort Hotels

An Epcot bus arriving at the ‘East Depot’ in the Magnolia Bend area

An Epcot bus arriving at the ‘East Depot’ in the Magnolia Bend area

Unfortunately, while Disney’s bus service is generally pretty efficient at getting you to the parks, it’s not so well designed for quick transportation between the various resort hotels.

If you’ve got a meal booked at one of the other resort hotels for example, the only way to get there by Disney transportation is to first take a bus to one of the theme parks, or Disney Springs if the parks have already closed, and then change to a second bus to get you to your required hotel. Generally, it’s a good idea to allow yourself around an hour and a half for most routes to be safe, and try to avoid changing at any of the theme parks close to their closing times as you may experience long waits.

If you’re trying to get to an early Character Breakfast at another resort hotel and you don’t have access to a car, I would strongly suggest you consider taking a taxi, which will probably cost you around $15 but will make your morning a lot less stressful than trying to catch two buses before 8am.

If you’re going for a meal at the Contemporary Resort — such as Chef Mickey’s — first get a bus to the Magic Kingdom and then walk over to the Contemporary, it’s only a few minutes away from the bus stop.

For the Grand Floridian, Polynesian, Wilderness Lodge or Fort Wilderness you may find that catching one of the small local ferry boats which dock just in front of the Magic Kingdom will be quicker than waiting for a second bus. The monorail is also a good option for the Contemporary, Polynesian and Grand Floridian (with stops occurring in that order).

For the Epcot area resorts — Yacht and Beach Clubs, Boardwalk, Swan/Dolphin — first get the bus to Disney’s Hollywood Studios and then take the free ferry boat service from the dock just outside the theme park gates (there is also a walking path which takes about 20 minutes). The Hollywood Studios option will usually be easier than the alternative of getting the bus to Epcot and walking through the park, and it does not require theme park admission.

Waiting Times and Tips

One of the problems with the Port Orleans resort is its sheer size. There are more than 3,000 rooms spread out over a very large area, with a total of five bus stops servicing them all. It doesn’t take much imagination to realise that there are occasions, especially when the parks are very busy, that the bus service can become a little... well, shall we say “strained”? (See also the FAQ entry on this subject)

For more information on any of the Disney bus routes or timetables, call 1-407-WDW-RIDE (1-407-939-7433).

 

Note: There are separate pages providing information on the airport transfers, the Sassagoula River Ferry to Disney Springs, and for other Ground Transportation options such as taxis, rental cars, public bus services, etc.