Our first visit to POR was good. I really liked this resort. My new favorite. Yee ha Bob was in the lounge almost every night. We got Queen beds in Acadian House, 8034. Renovations were fresh and nice, we did have a bit of a problem with temperature regulation, it was either too cold or too hot. Good housekeeping. Got a lovely towel swan. Got the refillable mugs. No Powerade that we could see at the drink stations. Long walk to Food Court, but right by North Depot. I got a follow up call from Guest Communications a few days before we left saying the room inventory manager had assigned us the Queens. I had called, emailed and sent a snail mail about my concerns because Queens were described when I booked for the Garden Rooms. They were not too friendly about the whole thing, and it really soured me on Guest Communications Disney Management. I did not let that influence my trip. We really loved it there, it definitely is the best Moderate! Most people working at the resort were friendly. The check in desk clerk was a little sour though! Didn't let it bother us, hope it was just a fluke. I really think Disney should make sure they have the over-the-top super friendly associates at check in. You're spending so much to be there, you want to feel happy about maxing out your credit card! We ate at Boatwrights, it was great and the waiter was very friendly. It sure was busy there though! Princess half marathon, Presidents Day, All Star Basketball weekend, really ramped up the crowds. Bus rides were not long, we saw lots of double trips and wonder if going during a peak week really helps you with shorter waits for transportation. Crowds seemed to thin out on Saturday, but by Sunday and Monday it was really busy again.