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my recent stay

Posted: May 9th, 2013, 9:11 am
by fan
I just recently stayed at Port Orleans Riverside for 10 days. I won't be going back there to stay, the value resorts at Disney do a better job then Port Orleans did. There were people in our room for whatever reason and they left it a total disaster (muddy prints everywhere including the toliet). When I called management they said it was probably the painters. Although our room was not freshly painted and we had already been in the room for 6 days. I asked for a new room, which after some time they agreed. The new room was no better. The toliet was full of filth and the mirrors were dirty along with the carpet (I stepped on old mushy grapes). When I called the front desk they agreed to have it cleaned and then inspected by a manager. That didn't pan out to well the room was still a mess. When I called again they sent up housekeeping who got yelled at (via radio) to hurry up and get done and get out. Totally unexceptable stay.

Re: my recent stay

Posted: August 12th, 2013, 12:22 am
by WyoDisney
weird. untypical. Not sure what to say. Sorry for this terrible experience. Sounds like you were put in a work zone maybe because of over-booking?