More updates on the Port Orleans Management Restructuring

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The Sassagoula Sentinel
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Joined: April 6th, 2011, 11:32 am

More updates on the Port Orleans Management Restructuring

Unread post by The Sassagoula Sentinel » February 14th, 2016, 6:05 am

The recent changes in the management structure at Port Orleans are becoming a little clearer (well, to me at least!) so I thought a minor update was in order. The main aim seems to have been to reduce the amount of management layers between the General Manager level and the hourly-rate cast members to just two steps. Port Orleans was pretty much there anyway, so these tweaks have been relatively minor.

Several new "Proprietor" roles have been created, which are an amalgamated department manager role covering more than one traditional line of business, Where this has caused some positions to disappear (such as in Food & Beverage, Recreation and Merchandising) those staff have been redeployed as Duty Managers at different resorts and there have been no enforced job losses - although at least one retiree who oversaw Food & Beverage across multiple Sassagoula area resorts has not been replaced. A few hourly positions have been lost or reorganised too - such as the roving iPad-wielding additional checkin staff - but those CMs have been rotated into other roles within the same departments.

So the new management structure looks like this:

Port Orleans Riverside
General Manager: Suzette Noble
Proprietor, Rooms and Recreation: Lon Rydberg (also overseeing new Guest Experience Managers supervising the front desks)
Proprietor, Food & Beverage and Merchandise: James Campbell
Proprietor, Housekeeping and Custodial: Mintaka Senanayake (a previous Guest Service manager from French Quarter, before she transferred to Caribbean Beach three years ago)

Port Orleans French Quarter
General Manager: To be announced
Proprietor, Rooms and Recreation: Stefanie Shomper (also overseeing new Guest Experience Managers supervising the front desks)
Proprietor, Food & Beverage and Merchandise: Matthew Vache
Proprietor, Housekeeping and Custodial: Drew Weaver

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