French Quarter Food Court Refurbishment starts 11 July

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The Sassagoula Sentinel
Posts: 416
Joined: April 6th, 2011, 11:32 am

French Quarter Food Court Refurbishment starts 11 July

Unread post by The Sassagoula Sentinel »

It looks like the cat is now out of the bag as to why work has recently been occurring inside the original Bonfamille's Cafe restaurant location at Port Orleans French Quarter (as reported here back in April, in http://www.portorleans.org/news.php?first=300416).

Starting 11 July - which is a little sooner than was recently intended, but the dates and scale of the project have already been adjusted several times - the Sassagoula Floatworks & Food Factory food court will be closed for a few months for refurbishment work. The work is due to be completed "sometime in the fall". In the meantime, the original Bonfamille's area will be brought back into service to act as a temporary quick service food court, serving many of the resort's regular hot and cold favourites - including of course the signature beignets.

Guests will also be able to make use of the Riverside Mill food court and Boatwright's Dining Hall table-service restaurant over at Port Orleans Riverside, and free shuttle transportation will be provided.

I've been trying to get further information on a few specific things that people have been asking, and can confirm the following:
  • Yes, you will definitely be able to use your refillable mugs (they are part of the Dining Plan after all, there would be a LOT of complaints if refills were not available).
  • Yes, beignets & dipping sauce will be available.
  • Yes, hot breakfasts will be available in the morning just like normal.
  • The menu will be very similar to what you can get at present, although the exact details have not been finalised as yet so I can't be too specific. Suffice to say that staples such as Mickey Waffles, Bounty Platters, French Toast, Pancakes, etc should be available at breakfast time, and for lunch/dinner there will be things like Jambalaya, Po'Boys, burgers, chicken sandwiches, pizzas, baked potatoes, gumbo/soup, roast salmon, etc. As usual, the dinner menu will include a few extra items not available at lunchtime. I'm not sure whether make-your-own items will be available, but as I said the menu is still to be finalised.
  • The Grab & Go range may even be extended to include bakery items, sandwiches, muffeletta, etc.
  • Tables in Wonderland will continue to be accepted at the temporary location at FQ, but it won't be accepted at the Riverside Mill (even though that may be acting as an overflow location).
  • The extra transportation between FQ and Riverside will probably take the form of a minibus/van transfer shuttle, but it will be based on what the actual level of demand turns out to be.
  • Evening entertainment at Scat Cat's Club at French Quarter will be continuing as normal (which currently means the excellent Jason and Billy from Off Kilter).
  • The best information on the end date for the refurbishment at the moment is that it will definitely be done before Thanksgiving, but how much before then is not certain.
  • A few little hints on what to expect from the refurb: some of the 'scarier' giant face masks will be removed, but other parade icons will remain to maintain the theming. The overall design will be remodeled slightly, with new paint, flooring, equipment, etc. I also gather that after the refit the drinks fountain area may include the new Coca Cola "Freestyle" machines, which I think is great news!
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(The original Bonfamille's restaurant, as used during Christmas 2015 with the revised name of Scat Cat's Cafe)

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The current Sassagoula Floatworks & Food Factory - maybe the big scary heads might be on their way out?

The following email is being sent out to guests staying at French Quarter during the affected period (which will last until sometime during the fall):
Thank you for choosing Disney's Port Orleans Resort - French Quarter as your vacation destination! We eagerly await your arrival and look forward to sharing our hospitality with you.

Here at the Walt Disney World® Resort, we believe that in order to continue delivering the best Guest experience, we must renew and refresh our offerings at every opportunity. In preparation for your upcoming stay, we want to make you aware that Sassagoula Floatworks and Food Factory Food Court will be closed for enhancement and unavailable during your visit.

Rest assured, while we are working our magic, there will be plenty of dining options available to you:

An alternative dining experience will be available adjacent to the Lobby. This location will proudly serve Guest favorites such as jambalaya, gumbo, po-boy sandwiches, other hot and cold entrées and our famous beignets. In addition, there will also be a selection of grab 'n' go meals available for purchase.

Bus transportation will be provided from 7:00am to 12:00am to our neighboring Resort, Disney's Port Orleans Resort - Riverside, where you can dine at Riverside Mill Food Court or stop in for dinner at Boatwright's Dining Hall from 5:00pm to 10:00pm.

Our in-room pizza delivery service will continue to be available from 4:00pm to 12:00am daily. The menu includes pizza, hot and cold sandwiches and pasta which you can order by pressing "Dining Options" on your in-room phone.



The Disney Reservations Center phone line won't be able to tell you anything that's not in the information sheet that they've been sent though (they are just a call center). Since it says exactly the same as the guest email that has already been mentioned, I can't see they can object to it being quoted here too:
Sassagoula Floatworks and Food Factory food court refurbishment

In order to continue delivering the best possible experience for our Guests, we are commited to refreshing and enhancing our offerings. Beginning July 11, Sassagoula Floatworks and Food Factory food court will be closed for future enhancements. When assisting Guests with reservations at Disney’s Port Orleans Resorts through this fall, please share these alternative food and beverage options:
  • An alternative dining experience will be available adjacent to the lobby and Scat Cat’s Lounge. This location will be serving Guest favorites such as jambalaya, gumbo, po-boy sandwiches, other hot and cold entrees and our famous beignets. A selection of grab ‘n’ go meals also will be available for purchase.
  • Guests can dine at Riverside Mill Food Court or have dinner at Boatwright’s Dining Hall (open from 5-10 p.m.) at our neighboring resort, Disney’s Port Orleans Resort – Riverside. Bus transportation will run from 7 a.m.-midnight to accommodate Guests who wish to take advantage of this alternative.
  • In-room pizza delivery service will continue to be available from 4 p.m.-midnight. The menu includes pizza, hot and cold sandwiches and pasta, which can be ordered by pressing “Dining Options” on your in-room phone.

There are a few rather pointless reactive FAQs too, which just reiterate the start date as being 11 July until Fall, the fact that the dining plan will be accepted (which will still be Quick Service incidentally), and that there will be no noise impact in the guest accommodation areas "while you are enjoying your room" (yes, that's precisely how it's written in Disney-speak).
klutegirl
Posts: 1
Joined: June 14th, 2016, 10:00 pm

Re: French Quarter Food Court Refurbishment starts 11 July

Unread post by klutegirl »

Does anyone know if the Bonfamille location being used during refurb will be traditional QS? They list lunch or dinner favs, but curious if they will have hot breakfast or only grab n go. Would take bus to Riverside for dinner but not breakfast. Anyone know??
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grumpybearchemo
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Joined: April 14th, 2011, 12:01 pm

Re: French Quarter Food Court Refurbishment starts 11 July

Unread post by grumpybearchemo »

Will be staying 7th till 29th September, we've got the quick service dining plan, will bonfamilles be quick service, it says it accepts dining plan but it doesn't say whether it will count as a table service point or quick service point. And will there be somewhere to use the refillable mugs?
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Admin
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Re: French Quarter Food Court Refurbishment starts 11 July

Unread post by Admin »

The Dining Plan will remain as Quick Service, just like the food court normally is.

There is no specific reference made to a beverage station in the temporary food location within any of these communications, but I would think it extremely unlikely that they would not provide a place for you to get your RapidFill drinks refills, as the free mugs are part of the Dining Plan (which is specifically mentioned as being supported).

Andre
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- The Unofficial Visitor's Guide to the Port Orleans Resorts in Orlando, Florida -
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Re: French Quarter Food Court Refurbishment starts 11 July

Unread post by Admin »

I've been trying to get further information on a few things that people have been asking, and can confirm the following:
  1. Yes, you will definitely be able to use your refillable mugs (they are part of the Dining Plan after all, there would be a LOT of complaints if refills were not available).
  2. Yes, beignets & dipping sauce will be available.
  3. Yes, hot breakfasts will be available in the morning just like normal.
  4. The menu will be very similar to what you can get at present, although the exact details have not been finalised as yet so I can't be too specific. Suffice to say that staples such as Mickey Waffles, Bounty Platters, French Toast, Pancakes, etc should be available at breakfast time, and for lunch/dinner there will be things like Jambalaya, Po'Boys, burgers, chicken sandwiches, pizzas, baked potatoes, gumbo/soup, roast salmon, etc. As usual, the dinner menu will include a few extra items not available at lunchtime. I'm not sure whether make-your-own items will be available, but as I said the menu is still to be finalised.
  5. The Grab & Go range may even be extended to include bakery items, sandwiches, muffeletta, etc.
Andre
Image
- The Unofficial Visitor's Guide to the Port Orleans Resorts in Orlando, Florida -
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Admin
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Posts: 2094
Joined: September 11th, 2008, 6:44 am
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Re: French Quarter Food Court Refurbishment starts 11 July

Unread post by Admin »

A few more answers to some of the other questions about the FQ food court refurb:
  • Tables in Wonderland will continue to be accepted at the temporary location at FQ, but it won't be accepted at the Riverside Mill (even though that may be acting as an overflow location).
  • The extra transportation between FQ and Riverside will probably take the form of a minibus/van transfer shuttle, but it will be based on what the actual level of demand turns out to be.
  • Evening entertainment at Scat Cat's Club at French Quarter will be continuing as normal (which currently means the excellent Jason and Billy from Off Kilter).
  • The best information on the end date for the refurbishment at the moment is that it will definitely be done before Thanksgiving, but how much before then is not certain.
  • A few little hints on what to expect from the refurb: some of the 'scarier' giant face masks will be removed, but other parade icons will remain to maintain the theming. The overall design will be remodeled slightly, with new paint, flooring, equipment, etc. I also gather that after the refit the drinks fountain area may include the new Coca Cola "Freestyle" machines, which I think is great news!
Andre
Image
- The Unofficial Visitor's Guide to the Port Orleans Resorts in Orlando, Florida -
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