Online check-in and room requests
Posted: August 4th, 2009, 1:31 pm
Does online check-in diminish the chances of a room request being granted? If central reservations releases bookings to the resort five days prior, it seems that actual allocations would occur within those five days up until check-ins. So if you were to check-in online the same day as arrival or maybe the day before, it seems that online check-in would effectively be the same as live check-in, in terms of probability of receiving a room request. However, you can actually check-in online up to ten days prior to arrival - does this mean that if a guest checks-in ten days prior, the booking is actually getting released to the resort ahead of the bulk releases five days prior, thus giving allocators a clearer opportunity/more openings/greater chances to meet a request?