Port Orleans Riverside

Experience the sprawling mansions and genteel feel of the picturesque Louisiana towns along the Mississippi.

Amble past lush, manicured walks that wind through the stately Magnolia Bend Mansions, down to the quaint Alligator Bayou. Enjoy the tranquillity and hospitality of a picturesque waterfront Resort that embodies the traditions born of steamboat travel, garden parties, mint juleps on the front porch and life along the mighty Sassagoula River.

 “Readers consistently rank Port Orleans Riverside as one of Disney’s best resorts in any category, and it’s not hard to see why.” 

Location and Contact Details

Street Address:Disney’s Port Orleans Resort Riverside
1251 Riverside Drive
Lake Buena Vista
Florida  32830-8514
Postal or Package Deliveries:See Services/Mail Page
General Phone:1-407-934-6000
Fax:1-407-934-5777 No Longer Available
Contact Resort / Feedback: diz.sv/riverstay (for contacting the resort directly during or shortly after your stay; response should be the same day)
Email:wdw.guest.communications@disneyworld.com (general Walt Disney World email address; resort-specific address should no longer be used)
Pizza Delivery:1-407-934-5787
Specialty Cake Ordering Line:1-407-934-5824 (supplied from Boardwalk Inn Bakery)
Reservations:1-407-WDISNEY (1-407-934-7639) or visit www.disneyworld.com
Special Needs / Accessibility Requests:1-407-939-7807 (TTY for the hearing impaired is 1-407-939-7670)
General Manager:John Berko (previously Suzette Noble until end of 2017)
Proprietor, Rooms & Recreation:Shahid Raja
Proprietor, Food & Beverage / Merch:James Campbell
Proprietor, Housekeeping & Custodial:Mintaka Senanayake

Explore Riverside (click on each accommodation building to see a detailed floorplan)

Riverside Map Lodge 14 (click to see detailed layout) Lodge 15 (click to see detailed layout) Lodge 16 (click to see detailed layout) Lodge 17 (click to see detailed layout) Lodge 18 (click to see detailed layout) Lodge 24 (click to see detailed layout) Lodge 25 (click to see detailed layout) Lodge 26 (click to see detailed layout) Lodge 27 (click to see detailed layout) Lodge 28 (click to see detailed layout) Lodge 34 (click to see detailed layout) Lodge 35 (click to see detailed layout) Lodge 36 (click to see detailed layout) Lodge 27 (click to see detailed layout) Lodge 38 (click to see detailed layout) Lodge 39 (click to see detailed layout) Acadian House, 80 (click to see detailed layout) Magnolia Terrace, 85 (click to see detailed layout) Oak Manor, 90 (click to see detailed layout) Parterre Place, 95 (click to see detailed layout)

Room Category Breakdown, Port Orleans Riverside

Total Rooms:2,048
Standard View:259
Woods (previously Garden) View:768
Preferred Location:204
King Bed:94
Pool View:139
River View:72
Royal Guest Rooms, Standard View:136
Royal Guest Rooms, Woods (previously Garden) View: 299 263
Royal Guest Rooms, Pool View: 36 [Discontinued July 2021]
Royal Guest Rooms, River View:77
Connecting Rooms (Alligator Bayou):490
Connecting Rooms (Magnolia Bend):226
Connecting Rooms (Royal Guest Rooms):256
Wheelchair Accessible Bathrooms:51 (21 of which have roll-in showers)
Other Accessible Room Types:78

Please see the Guest Room Info page for full room descriptions.

Opening Hours

Front Desk & Bell Services:24 hours
Lobby Concierge Desk:8am—8pm
Fulton’s General Store:8am—11pm
Boatwright’s Dining Hall:5pm—10pm
Riverside Mill Food Court:6am—Midnight (Bakery / Grab’n’Go)
7am—11am (Breakfast)
11am—5pm (Lunch)
5pm—10/11pm (Dinner)
Sassagoula Pizza Express: 4pm—Midnight (available for room delivery)
River Roost Lounge:4pm—Midnight
Live Entertainment Weds—Sat, 8.30pm—Midnight
Medicine Show Arcade:24 hours
Caricature Connection:6pm—11pm
Riverside Levee Cycle Rentals: 10am—5pm (can vary seasonally)
Ol’ Man Island Feature Swimming Pool:9am—11pm peak season, varies seasonally (e.g. Jan/Feb often 10am—8pm). Times are enforced to match lifeguard hours
Pool Slide & separate Hot Tub:As per main pool hours (also enforced)
Muddy Rivers Pool Bar:11am—9pm, varies seasonally
Fishin’ Hole: 7am—1:30pm
Campfire on de’ Bayou:Starts around dusk, see Recreation Schedules page
Leisure ‘Quiet’ Swimming Pools (5): 7am—11pm (not normally enforced, other than for cleaning/maintenance reasons)
Horse-drawn Carriage Rides: 5:30pm—9.30pm